The following list includes, but not limited to, the kind of information your manager or supervisor may provide during your Department Orientation.
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Welcome Letter
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Copy of job description
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Statement of department goals/mission/vision
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Department member biographies/job titles
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Department phone list (“Whom to Call for What” list)
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Department organization chart
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“Buddy” name and contact numbers
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List of all current department projects
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Campus Maps
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Office supply order procedure
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Severe weather plan
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Personnel policies (No Smoking, Violence in the Workplace, Sexual Harassment, Confidentiality)
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Normal work hours/time report and procedures
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Workplace attire information
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Meal break/work break policies
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Conflict of interest and solicitation policies
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University Attendance Standards & Policies
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Safe and healthy work environment policies (Environmental Health & Safety)
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Parking procedures
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Emergency procedures
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Telephone/email policies
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WSU mementos (mug, keychain, notebook, pen, etc)
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WSU telephone directory (websites, Outlook, etc)
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Initial training (WTE, Banner Navigation, RAPP, Cognos, etc)
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Software/Hardware access (Computer, MS Office, Phone, fax, copier, etc)
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Performance appraisal process (LEADS, etc.)
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WSU publications: newsletters, newspapers, brochures (Life @ Wayne)
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As you review the list, write down some questions you may want to ask your manager/supervisor during your Department Orientation. One of these questions should be how your S/C/D affects our customers (WSU students) and how your job will ensure customer satisfaction.
