Our Business Process Services team is designed to provide subject-matter expertise and streamlined service related to HR systems, processes and workflows in the following areas:
- EPAF Assistance
- Banner HR Data Integrity
- Online Hiring System
- Job Postings
- Job Offers
- Applicant Screening
- Pre-Employment Background Screening
- Short-Term Disability/Leave of Absence Management (Non-FMLA)
- Temporary Employee Monitoring
- HR Document Management
- Electronic Personnel Files
- I-9 eXpress & E-Verify
- Employment Verifications
- Faculty/Staff Orientation

Contact the Business Process Services Team
| Phone | (313) 577-2010 (press menu Option 6) |
|---|---|
| esc@wayne.edu | |
| Team Members |
Kristan Darty, HR Representative |
Please consult the following chart for procedures in order to initiate service requests:
| Service | How to Initiate a Request |
|---|---|
|
Online Hiring System (OHS) - Job Postings - Job Offers - Applicant Screening inquiries |
For Job Postings: When submitting a posting for approval to ESC, select your assigned HR Consultant and Business Process Services, ESC under the ‘Human Resources/Academic Personnel/Admin Users’ field on the job requisition. For Job Offers: Please submit job offer requests to esc@wayne.edu and cc your assigned HR Consultant. |
| Short-Term Disability/Leave of Absence Management (Non-FMLA) | To ensure seamless and effective case management, there is a dedicated HR Representative assigned to your S/C/D to provide support on Non-FMLA Leaves of Absence. For these types of issues, send an email to esc@wayne.edu. |
| EPAF: TERM-E Approvals | Submit your TERM-E EPAF Transactions to the HR Representative that is in your Default Routing Queue for level 60 and level 70. |
| EPAF Assistance | For assistance on any of these matters, please send us an e-mail at esc@wayne.edu or call us at: 7-2010 and press menu option #6 |
| Banner HR Data Integrity | |
| I-9 eXpress & E-Verify | |
| HR Document Management in ApplicationXtender | |
| Temporary Employee Monitoring | |
| Electronic Personnel Files | |
| Pre-Employment Background Screening |